Privacy policy
This policy explains how PG & JB Cikola Construction (ABN 35 651 479 288) collects, uses and looks after the personal information you give us through this website, by phone or by email. We handle personal information in line with the Australian Privacy Principles.
What we collect
When you send an enquiry through our contact form, we collect your name, phone number, email address, suburb, the service you are interested in and the project details you choose to include. If you call or email us, we keep the details you give us.
Our website host keeps standard technical logs, such as your IP address and browser type, to keep the site secure and working. This website does not use analytics, advertising or tracking cookies.
How we use it
We use your details to reply to your enquiry, prepare a quote, arrange site visits and carry out any work you engage us for. We do not sell your personal information, and we do not use it for marketing unless you ask us to.
Who we share it with
We share personal information only with the service providers that help us run this website and our business, and only as far as they need it:
- Cloudflare, which hosts this website;
- Resend, which delivers contact form messages to our inbox;
- Google, which provides our business email.
These providers may store or process information outside Australia, including in the United States. We may also disclose information where the law requires it.
How long we keep it
We keep enquiry and job records for as long as we need them to respond to you, complete the work and meet our legal, tax and building record-keeping obligations. After that, we delete them.
Keeping it secure
We take reasonable steps to protect your personal information from misuse, loss and unauthorised access. Form submissions are sent over an encrypted connection.
Access, correction and complaints
You can ask to see or correct the personal information we hold about you, or raise a privacy concern, by emailing [email protected] or calling 0422 629 804. We will respond within 30 days.
If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au or on 1300 363 992.
Contact us
PG & JB Cikola Construction
14 Grenada Avenue, Ingle Farm SA 5098
0422 629 804 · [email protected]